FREQUENTLY ASKED QUESTIONS 


How soon is jerky shipped?

The first shipment will be shipped within 1 business day of your order or selected ship date.  We'll send a tracking number as soon as we ship it so you can track it.  After the first jerky shipment, the next shipment of jerky will be shipped during the monthly subscription shipping cycle.

How does the 3 Month Gift Membership work?  

The first shipment will be shipped within 1 business day of your order or selected ship date.  The next shipment will fall into our monthly shipping cycle. We ship jerky subscriptions during the last week of each month.     

For example, if you buy a gift membership on Monday, January 8th, the first shipment will be sent Tuesday, January 9th.  The second shipment would be included in our shipment scheduled for the last week of January and the third shipment would be included in our shipment scheduled for the last week of February.

Where do I add a gift note to the recipient?  

 You can add a gift message to the order on the checkout page. 

How does the gift message look?  

The message will be printed in color and is included in the shipment.  No pricing information is shown to the gift recipient.  

When do monthly subscriptions ship?

We ship jerky subscriptions during the last week of each month.  This guarantees your jerky arrives early each and every month.

Can I select my own jerky for a subscription?  

The short answer is 'no'. Here's why.  All of the jerky we curate is produced in small batches which makes it impossible to guarantee availability of specific brand or flavor.  The advantage of this is that it guarantees your gift will ship with the freshest jerky available.

Do I have to create an account? 

Yep! Creating an account allows for faster check out and lets you to manage every detail of your subscription.

Do you ship internationally?  

We do but only on some items, you'll be notified at checkout if we ship to your country. Shipping internationally will automatically add the appropriate rate. Because of the customs process please allow 15 days for delivery (this generally will not affect subscription deliveries as they will be spaced one month apart). For subscriptions only certain countries are eligible. We are working on making the subscriptions available globally. Shipping rates apply to subscriptions outside the US. 

Is shipping free for all products?  

Shipping is free for select products, it'll say on the products page.